Privacy Policy

For us, it is essential to provide a service that is as secure and confidential as possible, protecting the privacy of communications and the personal data of our users. This privacy policy sets out ways in which personal data is collected, processed, and used, as well as the security safeguards adopted in this processing for the services we provide.
Please read this Privacy Policy carefully, as accessing our websites and providing your personal data implies knowledge and acceptance of the conditions covered herein.
The HOST Douro content email service provided to you (hereinafter “the user”) consists of the regular sending of information, within the scope of announcements / poster dissemination / postponements related to the festival, such as schedules, transportation, invitations, or studies.

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Access to Personal Data‍

This privacy policy aims to communicate our commitment and respect for the rules regarding privacy and the protection of personal data of users and subscribers of the HOST Douro website.

By subscribing to the HOST Douro newsletter service, you are providing and authorizing the processing of your data exclusively by the company that owns the brand: CIM Douro Lda. Whether via our website or via email, this involves the insertion into the system and sending, by the USER/CLIENT, of personal identification data, as well as aspects related to their personal preferences, special circumstances, or other data, which will only be used to facilitate and allow the contracting and reservation of the specific services that make up the client’s request, as well as to provide information related to products and services.

Under no circumstances will information be requested regarding philosophical or political beliefs, party or union affiliation, religious faith, private life, or racial or ethnic origin, as well as private data related to health and sexual life, including genetic data. The Processing of Personal Data is carried out in strict compliance with personal data protection legislation, under the terms of the General Data Protection Regulation (EU) 2016/679 and/or any legislation that regulates, adds to, or replaces the aforementioned legislation, hereinafter referred to as GDPR.

Any personal data that, when using this system, the USER/CLIENT may disclose will be understood as obtained, processed, and transmitted with their consent and under strict compliance with the GDPR.
HOST Douro guarantees USERS/CLIENTS the exercise of the legally provided rights of access, rectification, or erasure. If the USER/CLIENT wishes to exercise the rights granted by the GDPR, they should send an email to geral@hostdouro.pt.

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Data Collection

‍CIM Douro collects, from its subscribers, some personal data such as: email address, IP address, first and last name, mobile phone number. This collection is carried out through the website hostdouro.pt or the sales application 2ticket.

The collection of your data is always carried out with prior consent, clearly indicating the purpose for which it is intended. The data collected is adequate, relevant, and not excessive in relation to the purpose and services specified, explicit, and legitimate on the part of CIM Douro.

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Processing of Personal Data

‍The personal data obtained is incorporated into CIM Douro’s IT systems. Access to the archived information by CIM Douro employees is only possible through the use of exclusive access passwords.
Personal data is processed with the degree of protection legally required to guarantee its security and to prevent alteration, loss, processing, or unauthorized access. However, the user is aware and accepts that internet security measures are not impregnable. CIM Douro is equipped with technical perimeter control infrastructures, namely antivirus software, network firewalls, encryption systems, private circuits, and VPNs that comply with security requirements. The service includes file backups, their retention according to defined policy, and restoration at the request of CIM Douro.

By accessing any personal data, CIM Douro undertakes to:

Process it in accordance with applicable data protection requirements, through legally required technical and organizational security measures that ensure its security, thus preventing its alteration, loss, processing, or unauthorized access, in line with the state of technology at any given time, the nature of the data, and the possible risks to which it is exposed;

Use or apply the data exclusively for the purposes duly consented to;

Ensure that data is handled only by employees whose intervention is necessary for providing the service, with those employees being bound by the duty of secrecy and confidentiality.

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Purpose and Legal Basis for Data Processing

‍You can freely browse the chefsonfire.pt website without having to provide any personal data.

The purpose of data processing for subscribers registered in the HOST Douro newsletter is exclusively to send newsletters with the latest news about the festival’s activities, i.e., within the scope of the service provision for which the data collection itself is intended.

In the above-described case, data processing is always carried out by CIM Douro. Your data will never be shared with third parties for any purpose.

The processing of subscriber data is only carried out with the clear, free, and informed consent of the subscriber, given through a proactive action signifying such consent.

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Controller of Personal Data Processing

‍CIM Douro is responsible for the collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or any other form of making available, comparison or interconnection, limitation, and erasure or destruction of personal data of its users, clients, or potential clients.

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Data Retention Period

‍USER/CLIENT data is retained only for the period necessary to fulfill the purposes for which it is intended. The USER/CLIENT may, at any time, request to amend or withdraw their consent with future effect.

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Access, Rectification, or Objection to Data Processing

‍The user may exercise their rights of access, rectification, cancellation, and objection regarding their personal data. The exercise of these rights should be carried out through any means the user deems appropriate:

By email: geral@hostdouro.pt.

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Data Transfer

‍If CIM Douro or any part or business sector is acquired, your personal data will be part of the assets to be transferred, naturally complying with the legally required requirements and authorizations for their transfer.

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Changes to the Privacy Policy

‍CIM Douro reserves the right, at any time, to update or revise the privacy policy indicated here to adjust it to possible legislative changes and other restrictions.

The current privacy policy (with any changes that may occur) can be consulted at any time in this same space.

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Acceptance of the Privacy Policy

‍It is understood that the USER/CLIENT accepts the terms of this privacy policy by providing their data. By completing the consent form, we assume that the user authorizes the automated processing and use of data in accordance with the privacy policy described herein.

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What are cookies?

‍This site uses “cookies.” Cookies are small text files saved by the website on users’ computers through the browser. The placement of cookies allows the site to recognize your device the next time you visit it and to adapt it to user preferences.

The cookies used do not collect information that identifies the user, only generic information. These cookies cannot contain viruses nor be executed, as they are not active files.
By using this site, the user expressly authorizes the use of these cookies.

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What are cookies used for?

‍Cookies are used to help determine the usefulness, interest, and number of uses of the websites, allowing for faster and more efficient navigation.

The information stored is used by the managers of hostdouro.pt solely for the purpose of improving user experience.

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Disabling cookies

‍If you prefer not to allow cookies, you have the option to disable them in the internet browser you use, but you should be aware that this may prevent some pages from displaying correctly.

Users who do not authorize the use of cookies must configure their browser to refuse cookies before using the site, acknowledging that certain site features may not function properly without the use of cookies.

If you do not wish your visits to be tracked by Google Analytics, configure your options at: http://tools.google.com/dlpage/gaoptout.